Town Manager Lance Terpenny said that number doesn't include the e-mails and in-office visits officials have received this week.

Hardest hit were three households on Cameo Court that experienced sewer backup.

"That's the biggest issue right now because obviously that's a health hazard above and beyond having rainwater and mud in your basement," Terpenny said.

He said town engineers who responded to the complaint used a remote camera to inspect the sewer pipes and didn't find any blockage. Instead, Terpenny said, their findings showed that the sheer volume of rain was too much for the pipes to handle.

Some areas of town received 6¹₂ inches of rain in three hours on May 15, putting the flood in the thousand-year-event category, he said.

Assistant Town Manager Barry Helms said town staff still haven't been able to respond to all of the reports. Each investigation takes at least 30 minutes, he said.

"We're going to be looking at some of them in more depth over the next several months. Some of it, there's just not much we can do, and some of it we might be able to help them some as far as preventing it in the future," Helms said.

Both the Cambria Toy Station and Cambria Emporium sustained serious damage following the flood. Owner Meghan Dorsett said cleaning fees alone will be $25,000, with early damage estimates totalling $150,000.

Helms said the town has tried to improve historic Cambria in the past, doing things such as enlarging one of the stormwater pipes and adding grates. That helps with normal rain but not heavier downpours.

"It doesn't seem to be as effective as we'd like it to be," Helms said.

Terpenny said the storm was abnormal in that some areas got severe downpours while other areas weren't affected at all. While he said it's not practical to change infrastructure throughout the entire town to address a rare storm of that magnitude, he plans to begin looking into some solutions to prevent future sewer backups.

Helms said he is aware of at least five resident claims filed with the town's insurance so far. He said residents can file with the town's insurance company if there is proof of negligence and urged anyone dealing with a sewer backup or other health hazard to file with their personal insurance companies immediately.