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Tickets for shows there are still on sale, with an assurance of a refund if new venues aren’t found.
STEPHANIE KLEIN-DAVIS | The Roanoke Times
Tickets for upcoming concerts at the shuttered Growler’s remain on sale at the website inticketing.com.
Wednesday, May 15, 2013
National touring acts are scrambling to find other options in the wake of Growler’s American Grill and Venue’s closing over the weekend, even as tickets for upcoming concerts at Growler’s remain on sale at the website inticketing.com.
On Wednesday, the Ana Popovic show scheduled for Thursday and the Hayseed Dixie show scheduled for May 25 were still live at inticketing.com.
Growler’s owner Barry Caldwell said in a phone call Wednesday afternoon that he opted to leave those pages up at the inticketing site, because Roanoke show promoter and agent Chris Lemons was working to get Hayseed Dixie and Black Flag (June 18) into other Roanoke Valley venues. More than 50 tickets had been purchased as of last week for the Black Flag concert. He said that if he “pulled the plug” on the Popovic ticket sales page, that inticketing would also take down the other two pages.
Lemons confirmed that he is still trying to find a place for both shows and that he wanted ticket sales to remain in play.
Caldwell said that all ticket purchases through that website will be refunded in full if the shows don’t find a new venue. His Growler’s email address has been deactivated, he said, but he is creating a new one for people who had bought advance tickets at the venue itself: email@example.com
“We’re definitely prepared to reimburse them,” he said.
Popovic’s booking agent, Rick Booth of Charlotte, N.C.-based Intrepid Artists, said that one of his associates spoke with the venue last week “and there was not a word mentioned about this.” The first the band or agency heard of the closing was a fan’s call late Tuesday and an email query from The Roanoke Times on Wednesday.
He was upset about not hearing of this sooner and not being able to reach Booth, writing, “We have a signed contract but buyer is nowhere to be found at this time. Voice mail is full and he is not responding to emails. Big surprise!”
But the two did connect later Wednesday.
“I (personally) have now spoken to Barry and feel comfortable with what he has proposed,” Booth wrote. “He is sending us the deposit and seemed sincerely sorry that this all happened. I just wish I could have gotten a little more notice.”
Caldwell added that he deleted a bunch of voice mails Wednesday, so agents and other band representatives can reach him. Caldwell said he apologized for what happened with the Popovic show, without blaming himself or the agency.
“There’s been a lot of things going on at once,” he said.
Carroll Bell, owner of The Coffee Pot Roadhouse, emailed Wednesady that another act that had been scheduled to play Growler’s, Jamestown, N.Y.-based Big Leg Emma, will be playing his room instead. There is no cover charge for the May 22 show, Bell wrote.
Growler’s website shows that Big Leg Emma had been scheduled for a May 22 show there. Big Leg Emma’s manager and booking agent, John Streed of Lakewood, N.Y.-based Blue Moon Management, said by phone today that the band heard on Tuesday from some of its Roanoke-area fans that the restaurant had closed. Streed said he tried to call Caldwell, who did not answer his phone.
“All he had to do was just make a phone call and email” to me, Streed said, “because I can make a lot of things happen [if I know].”
Caldwell said that he was reaching out Wednesday to Streed and any other touring acts that he might have failed to inform about the closing.
“I just apologized for not getting on that sooner with some of those little loose ends,” he said. “I just had so many things going on. It’s been a nightmare. But it wasn’t malicious. I’m just one person. I can’t do it all, as much as I would like to. The last thing I would want to do is leave a bad taste in anyone’s mouth.”
Booth, the agent from Intrepid Artists, wrote in an email later Wednesday that he’ll just “move forward.”
“Barry has been around a while and always been pretty easy to deal with. I hate that all of this happened. Time to move on.”
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